New job, layoff or money stress

Money stress affects the whole household, and asking for help is a smart move, not a failure. Whether you just lost a job, started a new one, or the bills are piling up, Austin has free help with utility bills, food, health coverage, taxes and job training. Start with whatever feels most urgent.

This is general information, not financial or legal advice. Eligibility rules change, so confirm with each program.

Crisis and urgent help

Call 911
If anyone is in immediate danger.
988 Suicide & Crisis Lifeline
Call or text 988, any time, free and confidential.
Get help
Integral Care 24/7 Helpline
512-472-HELP (4357). Psychiatric Emergency Services walk-in 24/7 at 1165 Airport Blvd, 2nd floor.
Get help
SAFE Alliance SAFEline
512-267-SAFE (7233), 24/7. Text "SAFE" to 737-888-7233, or chat at safeaustin.org/chat. For family violence, sexual assault, and abuse.
Get help
2-1-1 Texas
Dial 2-1-1 to be connected to local help with food, housing, utilities, and more.
Get help

First 30 days

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Behind on utilities? Apply for the City of Austin Utilities Customer Assistance Program (CAP)How to Source
Find free groceries near youHow to Source
Apply for SNAP, Medicaid or CHIPHow to Source
Lost health insurance? See if you qualify for MAP (uninsured Travis County residents)How to Source
Look at Marketplace health plans (losing job-based coverage can open a special enrollment window)How to Source
Search jobs and register with WorkInTexasHow to Source
Book free financial coachingHow to Source
Ask about rent and utility help at a City neighborhood center (512-972-5780)How to Source

Resources

City of Austin Utilities Customer Assistance Program (CAP)

Utility bill discounts for eligible customers. You may qualify through Medicaid, SNAP, CHIP, MAP and other programs, or with income under 200% of the federal poverty level.

Free to applyCity of Austin Utilities customers

Apply at coautilities.com/go/cap.

855-319-6630 Website Source

Checked 2026-10-27